Practice of Total Quality Management Mode in the Management of "One Certificate, One Product" Specialized Nursing Demonstration Ward

Subjects: Nursing >> Nursing submitted time 2023-03-06

LI Jing CAO Hongjing LI Ning LI Yueru TIAN Zhijun

Abstract： Through the construction of "one certificate and one product" specialized nursing demonstration ward carried out by our hospital, establishes a Chinese medicine nursing service brand that highlights the characteristics of the elderly. Construct and implement the practice of Total Quality Management (TQM) model in specialized demonstration wards. further improves the level of specialized nursing services, and improves the comprehensive nursing quality of nursing staff. To enable patients to obtain standardized, professional and homogeneous nursing services and improve patient satisfaction.

Peer Review Status:Awaiting Review

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